WE ANSWER YOUR QUESTIONS
If you have any further questions, please feel free to send us an email at helpiconicix@gmail.com. We are always here for you and happy to help!
DO YOU DELIVER WORLDWIDE?
Yes! We offer worldwide shipping on all orders. No matter where you are located, we will deliver your jersey directly to your doorstep at no additional cost.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders are processed within 3-9 business days after payment confirmation. Once shipped, delivery typically takes 14-22 business days depending on your location. You will receive a confirmation mail once your order has been dispatched.
WHAT IF I WANT TO RETURN MY ORDER?
We offer a 30-day return policy on eligible items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. Please note that customized jerseys with printed names or numbers cannot be returned unless the item arrives damaged or there has been an error on our side.
CAN I TRACK MY ORDER?
Yes! As soon as your package has been shipped, you will receive a track & trace code via email.
CAN I RETURN MY ORDER?
Yes, you can return the shirt within 30 days of receipt if it:
- Is unused
- Is unwashed
- Is in its original condition
Please note: personalized shirts (name/number) cannot be returned.
WHAT IF MY JERSEY IS DAMAGED OR INCORRECTLY DELIVERED?
Send us a photo via email within 48 hours of receipt.
We will provide:
- A free replacement, or
- A full refund
Customer service is always there for you.